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Billion
--> Support
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Urgent Notice for Firmware Update
This is an important notice. You are strongly recommended to update your 5200G
or 5200N with the latest firmware version
to resolve an incompatibility issue with Microsoft Windows XP Service Pack 3.
See this document for details: Windows XP SP3 Notice (PDF)
Online Helpdesk
For all support enquiries, please use our Online Helpdesk System.
Visit the Online Helpdesk >>
Live Chat
Basic Support Hotline
Level 1 Support Hotline: 08 8132 6868
(for initial setup, problems connecting to the internet)
Australian users only
6 days a week (excluding public holidays):
- Mon-Fri - 9AM to 7PM CST
- Sat - 11AM to 4PM CST
Community Forums
Billion Community Support Forums
Comparison Chart
Billion Feature Comparison Chart
Downloads
Firmware available for download on this site is intended for Australian users only.
If you are an Australian user, only download firmware from this site, and not international sites.
Using incorrect firmware may render your unit inoperable.
Downloads Section
ADSL2/2+ FAQ
ADSL2/2+ FAQ -- click here to view
ADSL2/2+ Compatibility
| Model |
ADSL |
ADSL2 |
ADSL2+ |
| 711CE |
Yes |
No |
No |
| 741GE, 743GE |
Yes |
No |
No |
| 5100, 5100W, 5100S |
Yes |
No |
No |
| 5102, 5102S |
Yes |
Yes* |
Yes*~ |
| 7000 |
Yes |
No |
No |
| 7100Pro, 7100S, 7100G, 7100SV |
Yes |
No |
No |
| myGuard 7202G |
Yes |
Yes* |
Yes*~ |
| 7202, 7202GR2 |
Yes |
Yes |
Yes~ |
| 7300G |
Yes |
Yes |
Yes |
| 7400 |
Yes |
Yes* |
No |
| 7401VGP |
Yes |
Yes |
Yes |
| 7402, 7402W, 7402G |
Yes |
Yes* |
Yes* |
| 7402R2, 7402L, 7402GL |
Yes |
Yes |
Yes |
| 7402VG, 7402VGL, 7402VGO, 7402VGP |
Yes |
Yes* |
Yes* |
| 7500G, myGuard 7500GL |
Yes |
Yes* |
No |
• Items in grey are models that are no longer sold.
• * indicates support via firmware upgrade.
• ~ indicates maximum throughput is 14Mbits in Router mode.
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PC Range
is the exclusive distributor for the Billion products in Australia. ABN # 56101821407
Specifications subject to change without notice.
Copyright © 2004 - 2008 Billion Electric Co, PC Range Pty Ltd.
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